Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days minus the 10% restocking fee.

Late or missing refunds
Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cherylmiller1649@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cherylmiller1649@gmail.com
Shipping
Cheryl Miller:
1206 Nunnally Ave NW Orting Washington US 98360

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Tuition Refund Policy for Live and Online classes:
**Due to the intellectual property nature of this technique
developed by Cheryl L. Miller, Owner The Zen Lounge, The Zen Institute, Developer YoMa Massage, The Award Winning Zen Facelift Facial, and Zen Butter.

All Tuition is NON-REFUNDABLE after attending a class/Retreat/Workshop.

LATE/MISSED/SICK Policy:
No Refunds
You may:
1. Attend class at any other location.
2. Opt to earn continuing education hours/credits via online training videos.
*Each technique requires a 2 minute video to demonstrate thorough comprehension and understanding of contraindications before awarded certificate.

*LATE ARRIVAL: if you arrive move than 2 hours late you not receive Certificate of Training or 8 CE's

CANCELLATION POLICY

All cancellations must be received (not post dated) in writing via mail or fax transmission. Cancellation Policy must be strictly enforced since workshops require a great deal of planning and preparation.

A refund will be given, less a $79.00 processing fee if canceled 14+ days prior to the start of the workshop/class/retreat.

Any cancellations -14 days will not qualify for a refund but may be used toward a future workshop with the approval of the administrative department of TZI or be redeemed in online classes for credit @ Salon-gurus.com

Unit Values -
1 CE Technique unit - $50 (max 8)
Seated Yoga for Estheticians (30min + video) - $40
Catered Lunch - $25

Refunds will be less transaction Bank fees.

Unit values
1 CE unit - $50.00 (max 8)
Seated Yoga -(30 minutes) - $30.00
Catered Lunch - $25

Since a minimum number of registrants are necessary for each course and we do not meet this minimum, or for any other reason beyond our control the course is canceled or postponed, the registration fee will be refunded in full.
TZI is not responsible for deposits to hotels, non-refundable airline tickets or fees associated with necessary airline changes.
It is the responsibility of every licensed medical professional to know and follow their own State guidelines and regulations relating to their area of practice, prepare for and arrive to class on time, sign liability waiver and follow all class guidelines and rules.